The vast majority of phones on sale today are compatible with the ringtones on MotoMail.co.uk. Here are some basic requirements which your phone will need to meet:
Can play mp3 files
Can access the internet (for example using WAP, GPRS, EDGE, WiFi or 3G)
You can test to see if your phone is compatible by downloading this sample ringtone*:
Sample ringtone - To download this, grab your phone, open up the web browser feature and enter this address: www.motomail.co.uk/sample.mp3 If you're not sure how to do this, please go to Topic 2, or check our basic tutorial
* Please note that your carrier (service provider) may charge you to use the internet on your phone.
2) Getting a ringtone
How do I actually get the ringtones onto my phone? There are two ways of downloading a ringtone from MotoMail.co.uk. You can either download a ringtone right from your phone, without needing a computer, or you can download a ringtone to your computer first, then move it over to your phone.
Method one, downloading a ringtone using your phone:
On the ringtone's page (the one with the orange preview player), scroll down until you see "Get this ringtone..."
Now you'll see option 1, which asks you to enter a web address (URL) into your phone. To enter this web address, you'll need to open the browser or web application on your phone.
Now the browser is open, look for an address bar, much like the one you see in internet explorer (the bit where you can type www.). You may need to open the browsers menu (for example select "options" or "tools"), and select Go to URL or Go to Web Address.
Now enter the address you have been given and select "Ok" or "Go" etc.
The ringtone should now start to download to your phone. If the phone asks if you want to save/store the file, select yes. The ringtone will take anything from 1 second - 10 minutes to download, depending on what connection you are using (for example 3G or Wi-Fi connections will download faster).
When the ringtone has downloaded, you will be able to assign it as a ringtone. Check your phones manual if you aren't sure how to do this.
If you need any more help, check out this basic tutorial, which includes a demonstration and pictures!
Method two, downloading a ringtone to your computer and transferring it to your phone:
On the ringtone's page (the one with the orange preview player), scroll down until you see "Get this ringtone..."
You'll see two options here, follow option 2 and save the ringtone to your computer.
Once the ringtone is saved to your computer, there are a number of methods you can use to transfer it over to your phone. If your computer and phone both have a bluetooth connection, you may be able to use this to transfer the ringtone, alternatively your phone may have been supplied with a cable which connects it to your computer. Please refer to your phone manufacturer's website for more information.
3) Costs
Is it free to download a ringtone?
Downloading ringtones from the MotoMail website is free, but you may be charged by your carrier (service provider), for example T-Mobile or Vodafone, to use the internet on your phone. This is the same for any website and MotoMail.co.uk does not profit from these charges. If you want to avoid any charges from your carrier, you can use method 2, which does not involve using the internet on your phone. This method is completely free, you can download a ringtone like you would any other free file on the internet.
Will I get charged by my carrier for using the internet on my phone?
If you have an Unlimited Data Plan then you will not be charged anything extra for using the internet or downloading files on your phone. However, if you are not on this type of plan your carrier will probably charge you for every MB you download. It usually doesn't cost very much at all, but if you are concerned please check the rates charged by your service provider.
4) Privacy & site content
Is there a subscription or monthly fee involved?
No, absolutely not. MotoMail.co.uk does not charge you anything and you will not be subscribed to anything either.
Will you share my details with anyone?
No. MotoMail.co.uk takes your privacy very seriously. We will never rent, sell, share or pass on information about you to any third parties.
Privacy:
This website contains links to other websites (3rd party websites) and MotoMail.co.uk is not responsible for the content of these sites.
Ringtones are contributed by MotoMail members and are for personal use only. Commercial use of ringtones is strictly prohibited.
MotoMail.co.uk strives to ensure that any information provided is accurate, however we cannot guarentee the accuracy of this information.
All comments & forum posts are property of their posters. MotoMail.co.uk is not responsible for the content of these comments or forum posts.
5) Error messages & downloading problems
I'm having problems downloading a ringtone.
I can't find the web browser or where to enter a web address: the web browser on your phone may be called "Internet" or something similar, it often has an Icon (usually an 'e' or a globe) on the main menu of your phone. If you can't find where to enter a web address, first open the web browser on your phone and look for an address bar (much like the one you use in Internet Explorer or Safari, the bit where the 'www.' goes), you may have to open it by looking in a sub menu (such as 'Options'). If so, look for something like "Enter web address" or "Go to URL".
Please post in the forums for additional help & advice.
When I try to download a ringtone, I get an error message.
Here are solutions to some common error messages:
Error "404" (Address not found): this message usually means you've mis-typed a letter, so please check that the address you entered exactly matches the one given, including all numbers symbols and full stops (.)
You can discuss other error messages in the forums
6) Making your own ringtones
Can I make my own ringtones?
Yes! There are two simple tutorials showing you how to make your own ringtones, check them out:
You can request a new ringtone at any time by posting a new topic in the requests forum!
7) Registering & your MotoMail account
Is registering free? How do I register?
Yes, registration is free, quick and easy. Registering allows you to upload your own ringtones, as well as view others. Click here to register now.
I can't see the conformation code
If, when trying to register, the conformation code is not appearing, please refresh the page and try again until you see it. You could also try using a different web browser (not your phone) or computer. Unfortunately, we are unable to help with this as many of the requests for help come from spam bots.
I want to delete my account
If you would like to cancel your MotoMail account, please send an email to , with the subject heading "MotoMail Cancel Account".
8) MotoMail MOBILE
Can I access this website on my phone?
Yes! There is a special version of MotoMail.co.uk designed specially to view on your mobile device. The address is: http://www.motomail.co.uk/m
Don't forget to add it to your mobile bookmarks!
9) Linking to MotoMail.co.uk
If you would like to exchange traffic with MotoMail.co.uk, please see our ringtone links page.
10) Additional questions
I can't find the answer to my question here.
If you have a question that isn't answered here, or need any more help, please post in the help forums.
, with the subject heading "MotoMail Cancel Account".